Terms of Service

Effective Date: 15th April 2025

Welcome to our website. By using our services, you agree to the following terms. Please read them carefully before proceeding.

1. All Sales Are Final

Once payment is made, we begin processing your website content immediately. For this reason, all sales are final and non-refundable.

2. Automated Content Extraction

Our service automatically crawls and extracts content from your website to create structured files. While we aim for accuracy, you acknowledge and accept that:

  • Errors or omissions may occur due to the automated nature of the extraction process.
  • We provide an editable file so you can make corrections as needed.
  • You are responsible for reviewing the results before using them.

3. Unreadable Content

Some areas of your site may be technically unreadable (e.g., behind logins, or dynamically loaded by certain technologies). We cannot include content that cannot be accessed or interpreted by our tools.

You acknowledge that some portions of your website may be excluded or partially extracted due to these limitations.

4. No Guarantees

We do not guarantee that the extracted data will be complete, accurate, or suitable for any specific purpose. It is your responsibility to verify the final output before using it in any capacity.

5. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our service.
  • You agree to use our service at your own risk and accept all associated responsibilities.

6. Use of Business Name

By using our service, you grant us the right to mention your company name internally and in general references to companies we've worked with.

We will not display your logo, share specific work examples, or use your name for promotional or testimonial purposes without your explicit permission.

7. Data Privacy (GDPR / CCPA / Other Regulations)

We respect your privacy and comply with relevant data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

We collect only the data necessary to provide our services (e.g., your website URL, contact details, and payment information).

We do not sell, rent, or share your personal data with third parties.

Your data is stored securely and retained only as long as needed for service delivery and legal compliance.

If you are located in a region with privacy rights, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion or restriction of use
  • Object to certain uses of your data

To exercise these rights, please contact us at info@platinum.ai.

By using our services, you consent to the processing of your data as described here.

8. Changes to These Terms

We may update these Terms of Use from time to time. Material changes will be posted on our website. Your continued use of the service after such updates constitutes acceptance of the revised terms.

9. Contact

If you have any questions or concerns about these terms, feel free to reach out to us at: info@platinum.ai